Included with RingCentral for Desktop is your RingCentral softphone, which enables and transforms your PC or Mac into a sophisticated call controller with an array of features and options. Benefits of a Softphone: Make and answer calls on your computer. The softphone feature is part of the desktop app, which is included for no additional cost with all RingCentral Office ® editions. Plug in a headset or simply use your computer’s speakers and microphone to turn any internet-connected computer into an intelligent softphone app and call controller. Seamless integration with company directory and RingCentral cloud; easily make a call to any of your contacts with a simple click. Manage and control your calls.
Intuitive interface provides you with a single view of multiple calls. Easily switch calls, mute calls, or send callers to voicemail. Easily park a telephone call at a virtual location and retrieve it from any other phone or softphone in your system—even a mobile device can pick up a parked call.
Seamlessly flip an ongoing call to your desk phone, computer, or mobile device. Transfer a call to any phone number or extension. Add up to six callers into a conference call, or drop a caller at any time—without complicated button-pushing sequences. HD voice ensures high-quality sound for your calls. Calls are clearer and easier to understand, and voice quality is richer than with conventional voip softphones. Record calls with your softphone.
Record a single call, or change your settings to. Download recorded conversations, store them on your computer, or forward them to others for review. Send callers text-to-speech messages in real time.
Communicate with your callers without picking up your handset. Allow callers to hear a default message or type a personalised one to be transmitted via text-to-speech technology when you’re too busy to take a call. These options are available even while you’re participating in a web meeting or are on another call. Intercept callers leaving messages. Listen to voice messages as they’re being recorded by the caller.
Intervene when a caller is leaving a message so you can accept the call. In addition to the softphone feature, RingCentral for Desktop offers other robust features and capabilities:. Send faxes with cover sheets and attachments. Receive faxes and print or forward them to one or multiple recipients. Send and receive business messages from your computer, including group messages to RingCentral extensions and phone numbers within your company.
Launch RingCentral Meetings to participate in online meetings with one click. Launch and participating in group discussions with your colleagues. Softphone FAQs: How does the softphone work? You can configure your phone settings to make RingCentral for Desktop as your primary phone device to answer or make VoIP calls. Use the dialpad in the app to make calls or simply click the Call button from any of your contacts.
When an incoming call arrives, the app on your computer will ring and display the caller's information, if available. What are the system requirements for installing RingCentral for Desktop? For Windows 7 (or later):. Minimum 2 GHz (32-bit or 64-bit) processor. Minimum of 4 GB of memory (8 GB recommended). 400 MB of free hard drive space.
Required minimum screen resolution is 1,024 x 768 For Mac OS X ® 10.10 Yosemite (or later):. Intel processor. Minimum of 4 GB of memory (8 GB recommended). 400 MB of free hard drive space. Required minimum screen resolution is 1,024 x 768.Automatic call recording is available for Office Premium and Ultimate editions.
Benefits of RingCentral for Desktop: Comprehensive communications solution. Multiple email and login options let you use your corporate email, Gmail, or RingCentral credentials for quick access without memorising more passwords. Plug in a headset and use RingCentral for Desktop to call, message, and fax from your computer. HD voice delivers crisp, clear sound. Secure voice prevents unauthorised interception of audio streams.
Easily start an audio conference or online meeting with one click. Access Glip by RingCentral for efficient team collaboration, file sharing, and task management with your colleagues. Access your company directory and see your colleagues’ availability for a chat or call. Sync your personal contacts across desktop.
Calling any of your contacts is only a mouse click away. RingCentral for Desktop seamlessly integrates with Microsoft ® Office and Outlook ® applications, so you can call, message, or fax your contacts from within Office. Connect your Google, Microsoft Outlook, or Mac iCal calendars with RingCentral's Join Now feature. Get a reminder on any upcoming event directly from your RingCentral app.
Ringcentral For Microsoft Outlook
One click to instantly join an online meeting or conference call. Intuitive interface and advanced call management. The user-friendly design provides easy management of your calls, faxes, and messages. Messages instantly sync with your account, so you can stay on top of your communications. Single view of current call, incoming calls, and calls on hold. Options to switch calls, send to voicemail, or add the caller to a conference.
Easy-to-use call control functions in the desktop app enable you to make blind/warm call transfers, park and retrieve calls in the cloud, flip calls on the fly, record calls, and more. Quick call control from select headsets is also supported. Add up to six people to an existing call, or split the calls at any time., ignore calls, send callers to voicemail, or reply to callers with default or personalised messages. Handle calls more efficiently by viewing multiple incoming calls on one screen, with options to answer the call or send the caller to voicemail. Reply to calls with one click.
Block numbers. Listen to voice messages—everything is at your fingertips. From a conversation thread, automatically start a RingCentral conference. This invitation will be sent to all conversation participants.
Through push notifications, users are notified of missed calls without having to open up the app. Head-up display (HUD). Single interface to view up to 100 user extensions with real-time presence, and efficiently manage multiple incoming calls from the desktop.
Easily add, delete, and drag-n-drop extensions within the display; the list automatically synchronises across RingCentral for Desktop and desk phones. Answer multiple calls, quickly transfer calls, add a caller to an existing conference, park calls, and pick up calls on behalf of other extensions.
Efficient call monitoring directly within HUD. Allow supervisors to listen in, coach staff, join calls, or take over the conversation. Communicate within seconds, sending text messages to anyone in your company. Business text messages. Use your business phone number to message anyone within your company contacts directly from your computer. Send a single text communication without the headache of hitting the number of character limit.
Click phone numbers in text messages to dial, or click URLs to open them in a browser window. Send group texts to colleagues or departments, and view conversations in one text thread. Exchange text messages with Emoji support among colleagues. Voice conferencing and online meetings.
Start an audio conference or online meeting from RingCentral for Desktop without using separate applications. Send invitations with international dial-in numbers via email or message. Colleagues using RingCentral for Desktop or a mobile device can easily join from text invitations.
Add callers anytime during a conference call.Features are available with RingCentral Office Premium and Ultimate editions.Integration with Microsoft Office available for RingCentral for Desktop for Windows ® only (requires Microsoft Outlook 2010 or later).RingCentral for Desktop supports select Plantronics headsets that allow users to control calls directly from their headsets, such as mute, hold, pickup, hand up, and next call. Feature availability may vary depending on model of headsets.
RingCentral for Desktop FAQs: What are the system requirements for installing RingCentral for Desktop? For Windows 7 (or later):.
Minimum 2 GHz (32-bit or 64-bit) processor. Minimum of 4 GB of memory (8 GB recommended).
Ringcentral For Mac
400 MB of free hard drive space. Required minimum screen resolution is 1,024 x 768 For Mac OS X ® 10.10 Yosemite (or later):. Intel processor. Minimum of 4 GB of memory (8 GB recommended).
400 MB of free hard drive space. Required minimum screen resolution is 1,024 x 768 Will the messages in RingCentral for Desktop sync with the messages in my account online? All calls, faxes, and voicemails are synchronised instantly. Text messages will synchronise with your RingCentral mobile app as well.